Vyan Product — Leads · Module C.01 Library C.1 · Rev 1.1 · Speed-to-lead

Every lead answered. No lead lost.

Leads arrive from your profile, a QR on the counter, an NFC tap, web forms, the door, referrals, imports, the API — and converge on one chokepoint. A timer starts the moment one lands. Vyan makes sure a human answers before it cools.

Free to start · No setup fees · No contract · Your data, readable forever

01 The signature screen The live queue · one-tap claim

The queue is honest. The clock is public.

Every open lead carries its own countdown, computed from your speed-to-lead policy at the moment of capture. Claiming is one tap. Sitting still is visible. When a timer breaches, the manager knows, and a pre-written draft is already waiting for whoever steps up.

The workspace's speed-to-lead trend renders in Pulse — the before/after number in every Leak Audit.

Leads — live queue2 open · 1 breach
Dana Whitfield — water heater replacementProfile CTA · 2 min ago · routed: territory match
14:32Claim
R. Okafor — full sleeve consultQR at the counter · 9 min ago · round-robin
06:12Claim
Sarah Kim — roof inspectionWeb form · escalated to manager · recovery draft ready
BREACHClaim
Mike Tran — matched an existing relationshipPhone match above threshold · merged, not duplicated
Merged
Fig. 01The live queue — speed-to-lead enforcedLibrary C.1
02 The flows that are the product Capture → claim → convert
F.1 One chokepoint Profile, QR, NFC, web form, door knock, referral, CSV import, API. Every path converges on the same capture endpoint: spam screen, address resolution, dedupe, relationship. One door in means nothing slips past it.
F.2 Speed-to-lead, enforced A timer starts at capture. If the lead sits unclaimed past the window, lead.untouched_breach fires — the manager is alerted and a pre-written draft waits for whoever claims it. The save is one tap, not a scramble.
F.3 Routing that respects the relationship Round-robin for fairness. Territory match through the Address Spine. And one rule above all: the owner of an existing relationship wins. Nobody cold-calls your repeat client.
F.4 Dedupe at the door Phone, email, and address candidates auto-merge above the confidence threshold; the rest queue for review. The duplicate-lead embarrassment — two reps calling the same person — dies here.
F.5 Pipeline-less by design Solo operators run on plain statuses: new, contacted, qualified, converted. Activate Pipeline later and statuses upgrade to stages with zero migration. The simple version was the real version all along.
03 The composition Graceful degradation · Library A.4

Complete alone. Seamless together. Modules meet only in the event bloodstream — never in each other's tables.

The packaging thesis · Library A.1

Vyan Leads is a whole product on its own: capture, timers, routing, dedupe, statuses. Nothing here waits on another purchase. When a sibling module is absent, Leads degrades gracefully — by design, not by accident.

D.1 Without Book Quick-schedule is native. A lead still ends in a time on a calendar — Book just makes that calendar formidable.
D.2 Without the AI plan Drafts fall back to a static template library. The words are yours either way.
D.3 Without Pipeline Status chips carry the work: new, contacted, qualified, converted. Activate Pipeline and they become stages with zero migration.
04 The data sheet Price · events · canon
$29
Per month · solo
$19
Per seat · team
$0
Setup fees. Ever.
−10/15/20%
Bundle · 2/3/4+ modules
Emits
lead.createdlead.assignedlead.claimedlead.convertedlead.lostlead.untouched_breach
Consumes
pin.contact_capturedform.submittedprofile.cta_clickedappointment.requested
Spine
Address Spine — included, waived in every SKUresolveAddress at capture
05 Questions Definitions · plain answers

What is speed to lead?

Speed to lead is the time between a lead arriving and the first human response. Revenue decays by the minute — the fastest responder usually wins the job. Vyan Leads enforces your window with a public timer on every lead, escalation on breach, and a recovery draft ready.

Q.1Can I import leads from a spreadsheet or another tool?

Yes. CSV import and the API are first-class capture paths. Every imported lead passes the same chokepoint as a live one — spam screen, dedupe, address resolution — so a migration from a spreadsheet or another lead management tool lands clean, statuses preserved.

Q.2How does lead routing work?

Round-robin for fairness, territory match through the Address Spine, and one rule above all: the owner of an existing relationship wins. Nobody cold-calls your repeat client.

Q.3How does Vyan make sure I never miss a lead?

A timer starts at capture, computed from your speed-to-lead policy. If the lead sits unclaimed past the window, the breach fires — the manager is alerted and a pre-written recovery draft waits for whoever claims it. The save is one tap.

Q.4Does Vyan Leads work for a solo operator?

Yes — $29 a month, no seats required. Solo operators run plain statuses: new, contacted, qualified, converted. Every lead capture path — QR, NFC, web form, profile — works from day one, and Pipeline activates later with zero migration.

The next lead is already moving.

Answer five questions and Vyan Builder compiles your workspace — capture points live, timers armed, routing set. Send your first link the same hour.

Speed-to-lead is the before/after number in every Leak Audit. Most operators meet theirs for the first time here.

Library C.1 · The killer discipline