36.9%
Example rate · trailing 30d
VYAN OS · the analytics tool
One number that proves the loop is paying off.
Most dashboards flatter you. Pulse measures you. Your Relationship Revenue Rate is the share of your money that comes from repeat and referral customers, split so you see which half is carrying you. Every reading ends in a next step.
Bundled in Pro+·
Computed nightly·
Never surveyed
Pulse · this weekLast 30 days
36.9%
Relationship Revenue Rate · repeat & referral
$18,240
Repeat
24.6% of total · paid you before
$9,120
Referral
12.3% of total · arrived through a customer
3 lapsed regulars worth a rebook
The master number · recompute it
Nightly
Computed, not estimated
2
Split · repeat & referral
$0
Bundled in Pro+
01 · The number
One rate · two segments
The number that makes the loop feel real.
Your Relationship Revenue Rate is the share of your money that comes from repeat and referral customers. Vyan reads it live from real payments. Pulse splits it into repeat dollars and referral dollars, so you know whether to deepen the customers you have or earn the next introduction.
Recompute the reading in the panel and watch the rate land. The numbers shown are one operator's example.
rate = ( repeat + referral ) / total revenue
Pulse · the readingComputed nightly
Speed to leadYour before vs. your now. The proof number.
47 min → 6 min
Sender healthHow well your messages land, scored like credit.
94 / 100
Repeat shareThe dollars from customers who came back.
24.6%
Referral shareThe dollars a customer sent your way.
12.3%
The vitals behind the rate
02 · What it does
Measure · prove · act
F.1
Your Relationship Revenue Rate
The share of your money from repeat and referral customers, computed from real payments. It is the number that proves the loop is paying off.
F.2
Repeat and referral, split
Pulse shows each half in dollars, so you know whether to deepen the customers you have or go earn the next introduction.
F.3
Speed to lead, then and now
Your before vs. your now. The trend starts the day you turn on Vyan, so the gain is yours and hard to argue with.
F.4
Sender health, scored
One score for your messaging: consent, bounces, complaints. You see it slip before a carrier does, and Pulse names the habit costing you points.
F.5
Every reading ends in a move
A dipping rate surfaces the lapsed regulars worth a rebook, with drafts ready. A widening speed gap points at the path that broke.
03 · Free vs Pro
The number is free · the picture is Pro
Free shows the number.
Pro shows the whole picture.
Every operator sees their rate for the last 30 days, free. Pro is the moment it starts to feel like a P&L: repeat and referral split out, full history, sender health, and a drafted next step on every reading.
Pulse is bundled, so there is no analytics seat to buy. It comes with Pro.
| Capability | Free | BundledPro |
|---|---|---|
| Relationship Revenue Rate | 30 days | Full history |
| Repeat and referral, in dollars | ||
| Sender health, scored | ||
| Before-and-after trend | ||
| A drafted next step |
$0
Pulse · bundled in Pro+
$29
Pro · per month, annual
$39
Pro · per month, monthly
30 → all
History · Free to Pro
The upgrade is not a wall. It is the number that makes you feel the loop pay off, then makes you want to see where the next dollar comes from. See the full ladder →
04 · Better with the fleet
Whole alone · the dashboard together
Funnels end. Loops compound. The rate is how you watch the compounding happen.
The VYAN OS packageOn its own, Pulse reads the events your workspace already sends and answers with one rate and its next step. Add the other tools and it becomes the dashboard for the whole system. Nothing is counted twice: every tool sends once, and Pulse only reads.
D.1
With Pay
Pay reports the dollars that count as repeat. Without it, Pulse reads revenue from any payment your workspace records.
D.2
With Leads
Leads adds the referral source, so the referral half of your rate fills in. Without it, the rate still computes with fewer signals.
D.3
With Reviews
Reviews names the rescue that saved a relationship, so a saved customer shows up as kept revenue.
D.4
With Sequences
A dipping rate hands the lapsed regular to Sequences, which sends the rebook the rate found.
05 · At a glance
Price · events · composes
$0
Bundled in Pro+
30 days
Free rate window
Nightly
Computed, never estimated
2
Split · repeat & referral
Emits
rate.computedpulse.brief_readysender_health.changed
Reads
payment.succeededlead.claimedreview.publishedreferral.convertedmessage.delivered
Composes with
06 · Questions
Plain answers
How is the rate calculated?
Take the money from repeat and referral customers and divide it by your total money. Vyan recomputes it each night from real payments, not surveys. If the money is not tied to a relationship, it does not count.
Q.1What counts as repeat or referral revenue?
A payment is repeat when that customer has paid you before. It is referral when that customer arrived through a recorded referral. Vyan reads both from the timeline it already keeps, so you never tag anything by hand. Pulse splits the two so you can see which half is carrying you.
Q.2What does Free show, and what does Pro unlock?
Free shows your rate for the last 30 days. Pro shows the full picture: repeat and referral split out in dollars, full history, sender health, and a next step on every reading. Pulse is bundled in Pro, so there is no analytics seat to buy.
Q.3Is Pulse a separate purchase?
No. Pulse is bundled in Pro and above. No add-on, no analytics seat. It reads the events your other tools already send and makes the system you run easy to read.
Q.4How soon do I get a reading?
Your first rate computes as soon as money starts landing on relationships, usually within the first week. It recomputes every night after that.
Find out what your trust is earning.
Answer five questions and Vyan sets up your workspace. Your first reading computes as soon as money starts landing on relationships, usually in the first week.
No setup fees·
Export always·
Read-only forever
One honest number beats ten vanity charts. The rate is the one that tells you if the loop is working.
Pulse · the analytics tool